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QUICK RESPONSE SOLUTIONS
BUSINESS UNINTERRUPTED

ARM Tech

EQUIPPED TO DELIVER

ARM Tech is here to develop and support the immediate needs and long term vision for your organization’s digital technology requirements. We utilize the latest technologies while providing a top tier level of response and solutions. Our IT employees are highly skilled certified professionals. We are experts at solving complex problems. 

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Whether the requirements  are centered around security,  backup/recovery or  management, ARM Tech takes a proactive approach to IT management by implementing a preventative maintenance strategy based on your companies needs and priorities. 

Commonly reoccurring threats in the IT world, such as viruses, worms, phishing attacks, social engineering, identity theft and ransomware are on the rise. A dedicated focus on protection against these incidents require expertise that is able to navigate thru the modern complexities of today’s evolving occurrences.  At ARM we are confident in our ability to stay in front of any potential catastrophic problems and allow business to remain uninterrupted.

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ARM TECH OVERVIEW OF SERVICES

In addition to protection from cyber attacks, ARM provides collaboration tools wherever your team is in the world, and whenever they are ready to contribute, these powerful collaboration tools are at their fingertips.  ARM addresses every level of difficulty that your team might encounter, from basic Tier 1 to the most complex Tier 4 issues that require collaboration with 3rd party vendors.  Bottom line we are there how you need us and when you need us.​​

Core IT & Cloud Support

  • Helpdesk Support (Tier 1–4) – Support for devices, connectivity, and software

  • Microsoft 365 Administration – User provisioning, licensing, Exchange, Teams, OneDrive, and SharePoint

  • Cloud Backup & Endpoint Management – Endpoint compliance, patching, and backup solutions for hybrid environments

  • Modern Device Deployment – Intune and Autopilot for zero-touch provisioning and configuration

  • SCCM / MECM Administration – Centralized app deployment, OS imaging, and patch management

  • Virtualization & Infrastructure Management – VMware, Hyper-V, Azure Stack, and container-based workloads

  • Kubernetes Deployment & Support – Cluster provisioning, scaling, and management for AKS, EKS, or on-prem K8s

  • Copilot Licensing & Enablement – Copilot readiness assessments, policy validation, and end-user onboarding

Cybersecurity & Compliance Readiness

  • Zero Trust Architecture Implementation – Identity-first security model using Conditional Access, Just-in-Time access, and segmentation

  • Identity & Access Management – MFA, RBAC, privileged identity monitoring, and guest access governance

  • Security Baselines & Device Hardening – Endpoint protection, secure configuration, patch enforcement

  • Security Awareness & AI Risk Training – Phishing defense and Copilot/AI-specific risk education

  • CMMC/NIST Compliance Assessments – Pre-audit gap analysis, SSP/POA&M support, and compliance roadmap

  • Incident Response Planning – Customized IR playbooks, role assignments, and tabletop scenarios

  • AI & Copilot Governance – Define policies, access scopes, and DLP rules to ensure secure AI usage

Automation & Modern Workplace Solutions

  • Workflow Automation – Power Automate and Teams flows for approvals, routing, and reminders

  • Custom Scripting – PowerShell or Python automation for user management, reporting, and IT tasks

  • SharePoint Online Setup – Build structured sites for policies, projects, or document libraries

  • Virtual Agent & Chatbot Integration – Automate internal support and FAQs using Power Virtual Agents or third-party AI

  • Copilot Integration Enablement – Map Copilot to business workflows in Teams, Outlook, Word, and Excel

Data & Insights Services

  • Data Inventory & Classification – Identify, tag, and organize business-critical content

  • Retention & Compliance Policies – Configure DLP, retention labels, and lifecycle rules via Microsoft Purview

  • Secure Sharing & Access Controls – Enforce governance over files in SharePoint, OneDrive, and Teams

  • Data Migration & Consolidation – Move data securely from legacy systems to the cloud

  • BI Dashboards & Graph Reporting – Build executive dashboards using Power BI and Microsoft Graph insights

  • Copilot Data Readiness – Structure, protect, and optimize data so Copilot can retrieve relevant and compliant results

Program & Project Management Services

  • IT Program Management (PMO Support) – Governance, cost tracking, milestone delivery, and risk oversight

  • Project Planning & Execution – Agile or waterfall delivery for migrations, rollouts, and compliance initiatives

  • Government Project Support – PMP-aligned project delivery for federal/DoD programs (includes compliance with FAR, DFARS)

  • Technology Roadmapping – Develop long-term IT plans aligned with business goals and digital transformation

  • Change Management & Training – End-user adoption, stakeholder engagement, and transition planning for major IT initiatives

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ARM TECH BENEFITS

  • Deployment of an M365 solution to fit your business needs

  • Enable teams to work together and overcome the constraint of physical location

  • Protection for your information, computer systems and networks, especially as it relates to integrity, availability, authentication, confidentiality and nonrepudiation   

Client Success Story

IDENTIFYING SYSTEM VULNERABILITIES

During the COVID 19 pandemic the Federal Agency had a larger number of users teleworking. ARM assessed the current limitations at the system level for each 3rd party software that the Federal Agency uses to track vulnerabilities that impacted the  appropriate update or upgrade to address the vulnerability.
 

We created a method that uses the configuration item and baseline tool set in SCCM, and then created a set of rules that are pushed out to all systems and does a daily check at the system level for each 3rd party software the Federal Agency uses to track vulnerabilities then reports to the SCCM tool and then is automatically assigned the appropriate update or upgrade to address the vulnerability. 

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READY TO EMBARK ON YOUR JOURNEY?

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Unlock the full potential of your technology with ARM Tech. Our team is ready to guide you through the complexities of today's business environment, ensuring you're equipped for success. Reach out today and let's build your tomorrow, together.

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